<p>Copyright TM Forum 2008<br/></p><p><br/></p><p><b>Overview</b><br/></p><p>Voucher management application handles all aspects of prepaid recharge vouchers. Generally, a voucher has a unique serial number and a PIN code by which it is identified. The PIN code is covered, and the cover must be scratched off in order to use the voucher. Scratch-vouchers can be purchased from vending machines, at kiosks and other points of sale.<br/></p><p><br/></p><p>Customers can use vouchers to recharge their balances via an IVR system or by contacting the call center and providing the CSR with the voucher.<br/></p><p><br/></p><p><b>Functionality</b><br/></p><p>Voucher Management Applications generally provide the following functionality:<br/></p><p><ul><li>Voucher Ordering</li><br/></p><p><li>Definition and creation of packages and tentative vouchers</li><br/></p><p><li>PIN generation and encryption</li><br/></p><p><li>Pairing of serial numbers with PINs</li><br/></p><p><li>Sending of the order file to the manufacturer</li><br/></p><p><li>Voucher Distribution to dealers</li><br/></p><p></ul><br/></p><p><b>Supported Contracts</b><br/></p><p><i>To Be Added</i><br/></p>