<p>Copyright TM Forum 2008<br/></p><p><br/></p><p><b>Overview</b><br/></p><p>This is a front end application for managing billing inquiries and billing disputes. Billing inquiries are provided by Invoicing. Open dispute cases can be handled by Case Management system or internally. The financial activities are performed by Receivables Management.<br/></p><p><br/></p><p><b>Functionality</b><br/></p><p>Application functionality includes:<br/></p><p><ul><li>Handling of billing inquiries, including the ability to view billing account and financial information.</li><br/></p><p><li>Handling of disputed charges, including the opening, managing, tracking, and resolution of the dispute, which may include an adjustment.</li><br/></p><p></ul><br/></p><p><b>Supported Contracts</b><br/></p><p><i>To Be Added</i><br/></p>