<p>Copyright TM Forum 2005<br/></p><p><br/></p><p><b>Extended Description</b><br/></p><p><br/></p><p>Employee & Labor Relations Management processes focus on relationships with employees at an enterprise and employee group level. Labor Relations processes include definition of terms of employment, labor contracts development, union contract negotiations, arbitration management, etc. Employee Relations processes cover a variety of processes, e.g., counseling programs, interface to employee groups, employee involvement in the community and charities in the name of the company, etc.<br/></p>