<p>Copyright TM Forum 2005<br/></p><p><br/></p><p><b>Extended Description</b><br/></p><p><br/></p><p>Shareholder Relations Management processes manage the relationship between the enterprise and its shareholders, consistent with all business, financial, legal, and regulatory requirements. This includes incoming and outgoing communication with shareholders.<br/></p><p><br/></p><p>Also included in these processes are the management and administration of employee share and/or option plans. Note that the structure and level of employee share and/or option plans is determined within the HR Policies and Practices processes.<br/></p>