<p>Copyright TM Forum 2005<br/></p><p><br/></p><p><b>Extended Description</b><br/></p><p><br/></p><p>The S/P Requisition Management processes track, monitor and report on the service provider initiated product and/or service provisioning engagements to ensure that the interactions are in accordance with the agreed commercial arrangements between the service provider and the Supplier/Partner. <br/></p><p><br/></p><p>External suppliers/partners are engaged by the service provider in provisioning activities when:<br/></p><p><br/></p><p>- specific resources need to be purchased and delivered to satisfy resource orders;<br/></p><p>- the service provider has outsourced specific activities to suppliers/partners that are required to be utilized as part of provisioning activity (i.e. outsourced installation activities);<br/></p><p>- the specific service is purchased from an external supplier (as in an interconnect service);<br/></p><p>- the specific product and/or service, or specific product and/or service component, is owned and delivered by an external partner, or<br/></p><p>- previously issued requisitions for specific resources or services need to be modified or cancelled.<br/></p><p><br/></p><p>In all of the above cases, the actual engagement in the provisioning processes is initiated by the specific Track & Manage process of either the RM&O or SM&O process layer.<br/></p><p><br/></p><p>Where S/P Requisition Management processes are engaged to manage requisitions of specific resources or outsourced product and/or services from partners/suppliers, these processes are responsible to ensure on-time and correct delivery of the specific resource or outsourced product and/or service. If several suppliers are available, these processes are responsible for selecting between the alternative suppliers with whom a relationship exists. A specification for the S/P supplied resource or product and/or service component is received from the RM&O, SM&O or CRM processes and the range of contracted suppliers surveyed to select the most cost-effective (cost / time trade-off) or to meet pre-agreed volume commitment targets.<br/></p><p><br/></p><p>Where the engagement with an external supplier/partner is for purchased or delivered specific products, services and/or resources, as the case may be, these processes create and close S/P requisition orders, undertake tracking and management of the supplier/partner provisioning activity, and provide reporting.<br/></p>