| Created: | 3/12/2005 12:00:00 AM |
| Modified: | 8/22/2008 4:24:22 PM |
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<p>Copyright TM Forum 2005<br/></p><p><br/></p><p><b>Extended Description</b><br/></p><p><br/></p><p>Managing, tracking, monitoring, analyzing, improving and reporting on the performance of specific services.<br/></p>
- Associations To
- Associations From
- Tagged Values
- Custom Properties
- Other Links
| Element | Source Role | Target Role | Details |
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«ProcessElement» S/P Performance Management Activity |
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«ProcessElement» S/P Performance Management Activity |
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«ProcessElement» Resource Performance Management Activity |
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| Element | Source Role | Target Role | Details |
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«ProcessElement» Customer QoS/SLA Management Activity |
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| Tag | Value | Details |
| Brief Description | Managing, tracking, monitoring, analyzing, improving and reporting on the performance of specific services
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| ProcessID | 1.1.2.4 |
| Property | Value |
| mustIsolate: | False |
| isReadOnly: | False |
| isSingleExecution: | False |
| Object | Type | Connection | Notes |
| «ProcessElement» Monitor Service Quality | Activity | Nesting | |
| «ProcessElement» Analyze Service Quality | Activity | Nesting | |
| «ProcessElement» Create Service Performance Degradation Report | Activity | Nesting | |
| «ProcessElement» Close Service Performance Degradation Report | Activity | Nesting | |
| «ProcessElement» Report Service Quality Performance | Activity | Nesting | |
| «ProcessElement» Improve Service Quality | Activity | Nesting | |
| «ProcessElement» Track & Manage Service Quality Performance Resolution | Activity | Nesting | |
| Service SLA | ProvidedInterface | Dependency | |
| «OSS_J API» Service Quality Management | Package | Dependency | |
| «SID ABE» Service Applications | Package | Dependency | |
| «SID ABE» Service Specification | Package | Dependency | |
| Service Quality Management | ProvidedInterface | Dependency | |
| «SID ABE» Resource Trouble | Package | Dependency | |
| «SID ABE» Service | Package | Dependency | |
| «SID ABE» Service Performance | Package | Dependency | |
| «Horizontal Process Grouping» Service Management & Operations | Activity | Nesting |