Retention & Loyalty : public <<ProcessElement>> activity
<p>Copyright TM Forum 2005<br/></p><p><br/></p><p><b>Extended Description</b><br/></p><p><br/></p><p>Retention & Loyalty processes deal with all functionalities related to the retention of acquired customers, and the use of loyalty schemes in the potential acquisition of customers. They establish a complete understanding of the needs of the customer, a determination of the value of the customer to the enterprise, determination of opportunities and risks for specific customers, etc. These processes collect and analyze data from all enterprise and customer contact.<br/></p>
- Tagged Values
- Custom Properties
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| Tag |
Value |
Details |
| Brief Description |
|
Manage all functionalities related to the retention of acquired customers, and the use of loyalty schemes in the potential acquisition of customers.
|
| ProcessID |
1.1.1.9 |
|
| Property |
Value |
| mustIsolate: |
False |
| isReadOnly: |
False |
| isSingleExecution: |
False |
Project: