<p>Copyright TM Forum 2005<br/></p><p><br/></p><p>This vertical end-end process grouping is responsible for providing customers with their requested products in a timely and correct manner. It translates the customer's business or personal need into a solution, which can be delivered using the specific products in the enterprise’s portfolio. This process informs the customers of the status of their purchase order, ensures completion on time, as well as ensuring a delighted customer.<br/></p>